Muscat Eye Laser Center, since its inception on May 1st 2002, is committed to providing outstanding results to our patients through our world-leading surgeons, expert medical team and our promise of patient care and continuous improvement.
We understand the remarkable intricacies of the eye and how critical vision is to you and to us. This is why we take the time and perform a thorough screening process for each of our patients administering tests, taking measurements and doing a wide variety of scans.
Over the many years of our service to our patients and with over 80000 successful surgeries done, the higher level of safety, accuracy and detailed testing has proven to provide unparalleled results.
These are only a few of the many reasons why to choose us as your eye care partners. At Muscat Eye Laser Center, you can benefit from:
- Range of treatments including laser eye treatments, cataracts, and much more
- The only clinic in the country to provide High Profile treatment for very high prescriptions using the groundbreaking Schwind Amaris 1050 RS 7D Technology
- Pioneering ways to safely and effectively treat patients who have been told they are not suitable for Laser Eye Surgery at other clinics
- Exceptional attention to detail and consistently world-class results, backed up by research.
- A very high ratio of staff to patients, for a properly personal, tailored approach.
Message from the CEO
Welcome to Muscat Eye Laser Center!
Under the care of our professional and passionate team at MELC, you’ll find a rare combination of unrivalled expertise and superior technology which, together, deliver outstanding results in the field of eye surgery.
Our aim is to make every patient feel comfortable and confident that they will receive the highest quality of ophthalmic care. With a team of highly capable doctors led by Dr. Maria Clara Arbelaez, we will ensure that your individual case will be dealt with professionally and quickly and that we treat your condition promptly and effectively.
Our overriding concern is our commitment to you the patient, and to build a relationship with you to ensure that your needs are met professionally, that you are fully informed of your diagnosis and that you understand the nature of the treatment that is necessary.
We look forward to serving you at the MELC.
Sameer Al Awam
MELC was founded by Mr. Sameer Al Awam and Dr. Maria Clara Arbelaez.
Mr. Sameer Al Awam
Mr. Sameer has over thirty five years experience in running successful businesses in the design, construction and consultancy sectors across the GCC.
Dr. Maria Clara Arbelaez
Dr. Maria is a leading Cornea and Refractive Surgery Consultant and has performed over 58,000 successful surgeries as well as having spoken and taught widely on many cornea and refractive surgery topics over the last 17 years at international conferences.
She has won best paper in session numerous times, the most recent being the best paper of session from the American Society of Cataract and Refractive Surgery (ASCRS) in April 2010 for her presentation ‘Six month experience in Ocular Wavefront-guided customized LASIK with the 6 dimensional active eye tracker: Clinical outcomes’. Leading a highly capable team of ophthalmologists, optometrists and other surgical & non-surgical staff, she is currently the Medical Director of Muscat Eye Laser Center.
Mission and Vision
At (Muscat Eye Laser Center) our mission is to provide our patients with life enhancing eye care, delivered in a professional and comforting environment. We will ensure that our patients get the most satisfaction from their treatment by ensuring all services are of the highest standard, and are delivered with true traditional hospitality.
Those who entrust us with their care will be treated by our clinical team consisting of specialists who are dedicated to the uncompromising pursuit of clinical excellence and success. They will be supported by technical and administrative staff who are passionate about ensuring patient comfort, and that they are kept fully informed as to the progress of their treatment plan.
Muscat Eye Laser Center will play a pivotal role in improving the standards and accessibility of advanced eye healthcare. We will do this by focusing our energies and investments in training to ensure both clinical and service excellence, and through the deployment of new technology.
Our patients will not only leave Muscat Eye Laser Centre with improved vision, but with increased confidence and capabilities to get the most out of their lives. At Muscat Eye Laser Centre, we treat out patients as guests with warm hospitality.
Patient Service Pledge
We swear to fulfil, to the best of our ability and judgment, this covenant:
We will respect the hard-won loyalty of our customers, and seek to provide them with quality service such that their loyalty may increase.
We will always remember to provide them service with warmth, sympathy, and understanding the way we would like to be treated.
We will remember that we are serving a human being, and we shall attend to our customers the way we would to our parents.
We will prevent service problems whenever we can through anticipation, for prevention is better than cure.
If we do not violate this oath, may we enjoy life and our job, respected while we live and remembered with affection thereafter.
May we always act so as to preserve the finest traditions of customer service and may we long experience the joy of helping those who seek our help.